Walkman Volume drops to zero when i connect a headset

My walkman Volume drops to zero when i connect a headset. I can adjust the volume settings for media but it snaps right back to zero. When i disconnect the headphone the volume settings work again so i can listen to media like mp3. But i would like to use my headset. Any tips? 

Hi
I believe this has something to do with "Smart Connect" app.
If you don't wanna check on a lot of settings, then clear the data of smart connect app ( settings > smart connect > clear data) and your phone should be working as supposed to, otherwise check on the settings and it's easy.
Run the smart connect app > select "Music on the go" or "Music at home" ( Or any other profile to check) >Select the edit option at the bottom then check the settings if you have set the volumes to minimum when you choose to connect your headsets.
If you find it confusing, just clear the data of app and see if it works for you.
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