Re: No Order Confirmation Email / Cannot Find Order Online

I am having the same issue as the creator of this thread
I just bought the Rocketfish™ - Wii U InvisiShell - Transparent at 12:41am but except I choosed to have it shipped and I have not yet recieved a text or an order confirmation e-mail stating that you recieved my order and my order isn't even showing up in the Order Status when it says Please note: It may take up to 15 minutes for new orders to show up in your account.
What is going on here?

Hi xBecky83,
Thank you for taking the time to post to the forum!
How are you to know your order was received if you did not receive a confirmation email? I looked over your account and it appears that we have multiple email addresses on file, which could potentially cause an email to be redirected. I would encourage you to check your email accounts spam/junk folder just to be sure the confirmation email was not sorted into one of those folders.
From what I can see, your order has officially shipped and is currently in-transit. I want for you to be able to monitor your package, so I am going to send you a private message with the UPS tracking number. To check your private messages, you will want to log into the forum and click on the envelope icon at the top of the page.
I hope you have a wonderful day.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

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Hi All.
I have an orderconfirmation page that sends out an email to
both the
customer and myself.
The page uses an include that sets the details for CDONTS and
also the body
of the email (see code below)
All works fine, but now i want to send two versions of the
confirmation
email, one to the customer and one to myself. The reason for
the need for
two versions is that my version will have, in addition, a
simple table with
boder to allow me to add notes for processing reasons.
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I have to admit that im not too familiar with using
functions, so i'm not
even sure if this is possible.
Please see code below:
OrderConfirmation.asp


<%
SendEmail CustomersRS("CustomerEmail")
%>
Functions_email_ourcopy.asp
<%
'Start the functions
function SendEmail(c)
Set objMail = Server.CreateObject("CDONTS.NewMail")
objMail.From = "[email protected]"
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objMail.Bcc = ""
objMail.CC = "" 'Maybe send a CC to your sales office
objMail.Subject = "Order from Website"
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objMail.MailFormat=0
objMail.BodyFormat=0
objMail.Send
Set objMail = Nothing
end function
function SiteRoot
'This function tries to ascertain the site root. If it's
wrong, enter your
own manually
CurrentPage=Request.ServerVariables("SCRIPT_NAME")
SiteRoot="
http://" &
Request.ServerVariables("SERVER_NAME") &
left(CurrentPage,instrrev(CurrentPage,"/"))
end function
Function Mailbody
'on error resume next
Set objXML = Server.CreateObject("MSXML2.ServerXMLHTTP")
' Call the remote machine the request
objXML.open "POST", SiteRoot & "email_ourcopy.asp", False
objXML.SetRequestHeader "Content-Type",
"application/x-www-form-urlencoded"
objXML.send("OrderID=" & OrderID)
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Set objXML = Nothing
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%>
Functions_email.asp
<%
'Start the functions
function SendEmail(c)
Set objMail = Server.CreateObject("CDONTS.NewMail")
objMail.From = "[email protected]"
objMail.To = c
objMail.Bcc = ""
objMail.CC = "" 'Maybe send a CC to your sales office
objMail.Subject = "Order from Test4Less Website Customer
Copy"
objMail.Body = Mailbody
objMail.MailFormat=0
objMail.BodyFormat=0
objMail.Send
Set objMail = Nothing
end function
function SiteRoot
'This function tries to ascertain the site root. If it's
wrong, enter your
own manually
CurrentPage=Request.ServerVariables("SCRIPT_NAME")
SiteRoot="
http://" &
Request.ServerVariables("SERVER_NAME") &
left(CurrentPage,instrrev(CurrentPage,"/"))
end function
Function Mailbody
'on error resume next
Set objXML = Server.CreateObject("MSXML2.ServerXMLHTTP")
' Call the remote machine the request
objXML.open "POST", SiteRoot & "email.asp", False
objXML.SetRequestHeader "Content-Type",
"application/x-www-form-urlencoded"
objXML.send("OrderID=" & OrderID)
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%>

Hey - Thanks Dooza
I will be working on this tomorrow and report back - much
appreciated
Regards
Andy
"Dooza" <[email protected]> wrote in message
news:gkpufc$d2e$[email protected]..
> Andy wrote:
>> Hi All.
>> I have an orderconfirmation page that sends out an
email to both the
>> customer and myself.
>> The page uses an include that sets the details for
CDONTS and also the
>> body of the email (see code below)
>> All works fine, but now i want to send two versions
of the confirmation
>> email, one to the customer and one to myself. The
reason for the need for
>> two versions is that my version will have, in
addition, a simple table
>> with boder to allow me to add notes for processing
reasons.
>>
>> When i put two includes on the order confirmation
page (one for each
>> email) only one is executed!! - and it's always the
second include.
>> I have to admit that im not too familiar with using
functions, so i'm not
>> even sure if this is possible.
>
> You are including the same function twice, then only
sending one, the
> second time you include the function it overwrites the
first, so when you
> call it, it only sends to the second one.
>
> The solution? Rename the function in the second one,
then call it after
> you call the first one.
>
> 
> 
> <%
> SendEmail CustomersRS("CustomerEmail")
> SendEmail2 CustomersRS("CustomerEmail")
> %>
>
> You might end up with the same content in both, as you
have another
> function called Mailbody that is defined twice, so you
may need to rename
> that, and where it is called as well.
>
> Dooza

Re: No Order Confirmation Email / Cannot Find Order Online

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