Itunes Plus feature not recognizing all updated albums

While browsing the store, many of my purchased albums have been made available for itunes plus. Yet, when i click the itunes plus button and itunes summarizes all the updated albums I've previously purchased, those particular albums I bought are not included in the summary. So my questions are:
How may I download these albums at $.30?
OR
How do I get itunes to recognize ALL THE CORRECT upgraded albums for my upgrade list?

Already tried it. I decided to post the question here as a backup. Yea when I filled out the form it said "choose a category" and wouldn't you know there were no categories to go with this subject. I did pick the most relevant but of course there were no sub-categories to go with either. Also, it asked for only one specific order # and this problem of mine is spread out through numerous orders. This is so frustrating and complicated. I REALLY wished the store had a customer service number I could just call and someone would just fix it, no problem. But that's just wishful thinking. Anyway, thank you both for the help.

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