How can I shutdown my Mac since my Google Chrome is "open" and Force Quit is not working

Can someone help me shutdown my mac?
Problem: Google Chrome is not responding, and force quit from the dock, and using the apple icon seems to not work in quitting Google Chrome. Because of this, I cannot shutdown/restart my macbook pro.

Try this:
Command+Control+Option+Power button
If that does not work, as a last resort, hold the power button for about 5 seconds until the MacBook powers off. Wait 30 seconds before starting up again.

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stepheniefromhouston wrote:
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Not fishy at all!!!! You really think I would have taken any more of my time to post a bogus rant? We'll no, it is unfortunately all true. I want to hear from anyone who is experiencing such problems not anyone else that wants to put there two cents in. I really don't need anymore hate or negativity. Just people's experiences because I feel like I am the only one having so many problems. Thank you
Yes, I have had some unfortunate bad luck to have so many problems at the same time, but some of them are just things you cannot do on the new OS.
Thank you again

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Hi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
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1) close any open Firefox windows.
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4) from this list chose Firefox
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(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
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Firefox 35.0.1 was the last version of Firefox and you can get it by [https://download-installer.cdn.mozilla.net/pub/firefox/releases/35.0.1/win32/en-US/Firefox%20Setup%2035.0.1.exe clicking here] . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
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brookesuk,
Thanks for asking...
A Quick primer
On Macs, the Macintosh HD (or whatever you have renamed it to) icon is on the desktop, right?
So if you open this, you see a Library folder, it is also referred to as /Library
(with the "/" indicating root level, i.e. Macintosh HD)
If you go to your Home folder, it has a Library folder too. It is referred to as ~/Library. (With the "~/" indicating user level)
Now, these steps (taken from KB 25398, section B3), summarize this well:
1. Go to ~/Library
2. Drag the Caches folder to the desktop.
3. Attempt to reproduce the issue.
4. If issue is resolved, drag the Caches folder to the Trash.
5. If issue persists, go to /Library.
6. Drag the Caches folder to the desktop.
7. Attempt to reproduce the issue.
8. If issue is resolved, drag the Caches folder to the Trash
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Generik
Dual 2.3 GHz PowerPC G5 Mac OS X (10.4.8)

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Hey there doktora30,
It sounds like you need to manually shutdown your computer because it is unresponsive and will not do anything.
I want to suggest this bit from the article named:
OS X keyboard shortcuts
http://support.apple.com/kb/ht1343
Hold down the power button
Force your Mac to shut down
Thank you for using Apple Support Communities!
All the best,
Sterling

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Pay attention to the numerous posts on this tonight.....try again tomorrow.
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How can I shutdown my Mac since my Google Chrome is "open" and Force Quit is not working

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