Dswp - edit -- Fetch SAP Components

Question

I'm customizing the Help Desk (Solution Manager 4.0) and the next step is : dswp -> edit --> Fetch SAP Components.
But I receive the error message : "RFC Error: User SXXXXXX has no RFC authorization for function group BC_SOLMAN".
Thank's in advanced

Answer 1

Hello Cristina,
The note 982045 is good, however is being in Checking process just now so you can not see it. I enter t:i
Long text
Symptom
The connection test or the authorization check for the SAP-OSS
destination in transaction SM59 is not always successful.
Other terms
Reason and Prerequisites
The physical connection between the SAP Solution Manager system and the
OSS no longer corresponds to the technical settings of the destination,
for example because another internal SAPRouter was activated.
Solution
Regenerate the SAP-OSS destination. Do not maintain any manual changes
for the SAP-OSS destination in transaction SM59. Proceed as follows:
1.  Use transaction SM59 to carry out the connection test for the SAPOSS
      destination. If this test does not return any error, proceed with
      step 4.
  2.  Call transaction OSS1, choose the menu option 'Parameter ->
      Technical Settings', and maintain them as described in Note 33135.
  3.  When you save the entries, the system regenerates the SAPOSS
      destination . As a result, errors should no longer occur for this
      destination in the connection test in transaction SM59. If errors
      still occur, check the entries.
  4.  Regeneration of the SAP-OSS destination in transaction DSWP, menu
      option  'Settings -> Global Settings', tab page 'Connection to SAP':
      Re-enter the user (S user for your customer number) and the password
      and save your entries. When you save, the system regenerates the
      SAP-OSS destination. The system uses the technical settings of the
      SAP-OSS destination.
  5.  Carry out the connection test for the SAP-OSS destination in
      transaction SM59 again.
  6.  If the connection test works, but the authorization check fails,
      make sure the password is correct by logging on directly on the SAP
      Support Portal. If there are no problems when you use the same
      password, SAP has to unlock the user that was locked due to several
      failed logon attempts in OSS and to replicate the password from the
      SAP Support Portal to OSS, if necessary.
Best regards,
Dolores