DMP 4400G RS 232 connection with Cisco LCD 100 PRO 40N

Hi everyone,
I know that this question was kinda asked before, but I still have trouble setting the DMM to control the Cisco LCD 100 PRO 40N (Samsung) through the DMP RS 232 connection!
I have searched and read every post on this forum, tried everything ("Samsung_MDC_RS232_Protocol_Ver-21.pdf" & rs232.tx_hex= ) but with no avail.
We have DMS VmWare Demo (Signs&Cast 5.2, Show and Share 5.2) and 4400G with 5.2 firmware.
Also, I've connected the Serial RS232 9-Pin Female to Female that came with the TV onto the DMP 4400G and into the TV RS232 IN port, configured the DMP Display Control in the Advance Task tab as you can see from the attach picture, and set the TV type to Cisco 40N and Power ON and another task for Display OFF. What am I doing wrong here!?
Any input will be greatly appriciated!

With DMS 5.2, this pretty straight forward as your JPEG attachment shows.
Take a look at the documentation...
There may have been some steps you missed...
For 5.1 & 5.2....
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_1/dmm/user/guide/dsm+etv.html#wp1718477
* Connect RS-232 cable to the DMP and the LCD.
I believe either RS-232 port should work for the LCD. I thought the FRONT port (closet to front of TV)
was an IN\OUT port. And the BACK port was just an IN port. I used the BACK port for my testing.
* next, you NEED to ENABLE ON RS-232 controls on the DMP first. From the DMM, issue the
"Advanced Task--> System Task --> RS-232: Control Supported, non-DMTech displays" for the DMP(s)
in question. By default, RS-232 controls are disabled.
* Create 2 new System Tasks in the Advanced Tasks Tab.
Turn ON - Cisco LCD = rs232.tx_hex=aa11fe010111
Turn OFF - Cisco LCD = rs232.tx_hex=aa11fe010010
* Once RS-232 Control is Enabled & the New System Tasks are created, You can now issue the LCD Turn On & Off
tasks from the DMM-DSM DMP Manager.
Note: You can combine RS-232 commands using the "Control TV" tool on the DMP Manager List Zone. The "Control TV"
is designated by the TV with Antenna Icons in the DMP List Tool bar.
If this answers your question, Please take time to mark thisdiscussion answered & rate the response.
Thank You!
T.

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HI,
Could anyone please help me out to solve the isssue with Cisco 40" LCD display[100 PRO 40N].
RS 232 Control details, so far I got from some sources are as Baud Rate -9600
                                                                                           Data Bit     -8
                                                                                           Parity        -None
                                                                                           Stop Bit     -1
RS 232 pin configuration          2.[Rx]               2.[Tx]
                                             3.[Tx]               3.[Rx]
                                             5.[GND]           5.[GND]
Please tell me if its the correct details which I got.

With DMS 5.2, this pretty straight forward as your JPEG attachment shows.
Take a look at the documentation...
There may have been some steps you missed...
For 5.1 & 5.2....
http://www.cisco.com/en/US/docs/video/digital_media_systems/5_x/5_1/dmm/user/guide/dsm+etv.html#wp1718477
* Connect RS-232 cable to the DMP and the LCD.
I believe either RS-232 port should work for the LCD. I thought the FRONT port (closet to front of TV)
was an IN\OUT port. And the BACK port was just an IN port. I used the BACK port for my testing.
* next, you NEED to ENABLE ON RS-232 controls on the DMP first. From the DMM, issue the
"Advanced Task--> System Task --> RS-232: Control Supported, non-DMTech displays" for the DMP(s)
in question.   By default, RS-232 controls are disabled.
* Create 2 new System Tasks in the Advanced Tasks Tab.
Turn ON - Cisco LCD = rs232.tx_hex=aa11fe010111
Turn OFF - Cisco LCD = rs232.tx_hex=aa11fe010010
* Once RS-232 Control is Enabled & the New System Tasks are created, You can now issue the LCD Turn On & Off
   tasks from the DMM-DSM DMP Manager.
Note: You can combine RS-232 commands using the "Control TV" tool on the DMP Manager List Zone. The "Control TV"
is designated by the TV with Antenna Icons in the DMP List Tool bar.
If this answers your question, Please take time to mark thisdiscussion answered & rate the response.
Thank You!
T.

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The best advise I can give is to open a TAC case specifying:
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DMP 4400G RS 232 connection with Cisco LCD 100 PRO 40N

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